Help & Support

Creating an account is simple:

1. Click "Get Started" or "Register" on the homepage
2. Fill in your details (username, email, password)
3. Select your preferred currency
4. Click "Create Account"
5. You'll receive a welcome email and be logged in automatically

No credit card is required to sign up — you start on the Free plan and can upgrade any time if you need more.

To add a workplace:

1. Go to the "Workplaces" section from your dashboard
2. Click "Add Workplace"
3. Enter the workplace name and optional details (address, contact)
4. Add pay rates for different shift types (day, night, weekend)
5. Save your workplace

The Free plan supports 1 workplace. Juggling multiple jobs? Individual Pro gives you unlimited workplaces.

ShiftManager supports 30+ currencies including:

You can change your currency in Settings at any time.

Creating shifts is quick and easy:

1. Click "Add Shift" from your dashboard or calendar
2. Select the workplace
3. Choose the shift date and times
4. Select the shift type (day, night, weekend)
5. Add any notes (optional)
6. Click "Save"

Once a shift is confirmed, it cannot be edited to maintain accurate earnings records.

Shift templates help you quickly create recurring shifts:

1. Go to "Templates" section
2. Click "Create Template"
3. Set your default shift details (workplace, times, type)
4. Save the template with a descriptive name
5. When creating a shift, select "Use Template" and pick your saved template

Perfect for weekly recurring shifts at the same workplace!

Yes! Use the Bulk Shift Creation feature:

1. Go to "Shifts" → "Bulk Create"
2. Select your workplace and shift type
3. Set the date range (start and end date)
4. Choose which days of the week to create shifts
5. Set the shift times
6. Click "Create Shifts"

Great for creating a whole month's worth of shifts in seconds! Free plan accounts are limited to 15 shifts per month in total, including bulk-created ones.

Earnings are calculated based on your pay rate model:

ShiftManager provides comprehensive reporting:

All reports can be exported to CSV for your records!

Weekly targets help you stay on track with your earning goals:

1. Go to "Targets" section
2. Click "Set Weekly Target"
3. Choose the week and enter your target amount
4. Track your progress in real-time on your dashboard

Free is available forever, no credit card required, and includes:

• 1 workplace
• Up to 15 shifts per month
• Basic earnings tracking
• 1 weekly target
• CSV export

If you're close to a limit, you'll see an upgrade prompt before anything is blocked — your existing data is never affected by hitting a limit.

Individual Pro is $4.99/month (or $39/year) and is built for people juggling multiple jobs on their own:

• Unlimited workplaces & shifts
• Unlimited pay rates
• Weekly, monthly & yearly reports
• Shift templates & bulk creation
• Priority email support

Business is for employers and agencies scheduling other people's shifts, not just your own. It adds an agency dashboard, worker groups, shift approvals, role management, and bulk scheduling/attendance reports on top of everything in Individual Pro.

It's billed as one flat monthly rate for your whole team — not a per-worker fee — with tiers based on active worker count:

Workers invited by an agency or employer use ShiftManager at no cost to them — see the full breakdown on the Pricing page.

Yes — upgrade, downgrade, or move between individual and agency tiers any time from Settings. Changes are prorated, and downgrading never deletes your existing data; you simply drop back to that plan's limits going forward.

If a trial ends without a payment method on file, or a renewal payment fails after a few attempts, your account automatically reverts to the Free plan. Nothing is deleted — your workplaces, shifts, and history stay exactly as they were, you'll just be back under Free plan limits until you resubscribe.

1. Go to "Settings" from your dashboard
2. Click on "Security" tab
3. Enter your current password
4. Enter your new password twice
5. Click "Update Password"

For security, we recommend using a strong password with at least 8 characters.

Yes! You can change your currency at any time:

1. Go to "Settings" → "Profile"
2. Find the "Currency" dropdown
3. Select your preferred currency
4. Click "Save Changes"

We're sad to see you go! To delete your account:

1. Go to "Settings" → "Account"
2. Scroll to the "Danger Zone" section
3. Click "Delete Account"
4. Confirm your decision

Absolutely! We take security seriously:

Learn more in our Privacy Policy and Security Page.